Terms and Conditions

Last updated: 28 July 2026

Please read these Terms and Conditions (“Terms”) carefully before using Nutriofia. By creating an account or using any part of the service, you agree to be bound by these Terms. If you do not accept them, do not use the service.

1. About us

Nutriofia is a product of The Argarth Collective Ltd, a company registered in England and Wales.

• Company number: 16864945 — registered in England & Wales (view on Companies House)
• ICO registration: ZC148613
• Contact: hello@nutriofia.com

When these Terms say “we”, “us”, or “our”, they mean The Argarth Collective Ltd.

2. Eligibility

• You must be at least 16 years old to create an account.
• By agreeing to these Terms you confirm that you meet this age requirement.
• If you are a parent or guardian and believe a child under 16 has created an account, contact us at hello@nutriofia.com and we will delete it promptly.

3. Your account

• You are responsible for keeping your login credentials confidential and secure.
• You are responsible for all activity that takes place under your account.
• Do not share your account with others or allow others to use it.
• Notify us immediately at hello@nutriofia.com if you suspect unauthorised access to your account.

4. Acceptable use

You agree not to:

• Use the service in any way that violates applicable UK or international law.
• Attempt to gain unauthorised access to any part of the service, our servers, or any data belonging to other users.
• Introduce viruses, malware, or other harmful code.
• Scrape, copy, or republish our content without permission.
• Use the service to transmit unsolicited communications.
• Misrepresent your identity or impersonate any person or organisation.

We reserve the right to suspend or permanently terminate accounts that breach these Terms, with or without notice depending on the severity of the breach.

5. Not medical advice

Nutriofia provides general nutrition information and tracking tools for educational purposes only. Nothing on Nutriofia constitutes medical advice, diagnosis, or treatment.

• Always consult a qualified healthcare professional before making changes to your diet, particularly if you have an existing health condition, are taking medication, are pregnant, or are breastfeeding.
• Do not disregard or delay seeking professional medical advice because of anything you read or calculate on Nutriofia.
• Reference values (such as UK Dietary Reference Values) are general population guidelines and may not be appropriate for your individual circumstances.

6. Memberships and payments

Nutriofia offers free and paid membership tiers. Paid memberships are subscription-based and renew automatically at the end of each billing period unless cancelled.

• Subscription fees are charged in advance at the start of each billing period.
• Payments are processed securely by Stripe. We do not store your card details.
• We may change subscription pricing. We will give you at least 30 days’ notice of any price increase. Continued use after the effective date constitutes acceptance of the new price.
• We may change, add, or remove features of any membership tier with reasonable notice.

7. Cancellation and the right to cancel

Your 14-day right to cancel (Consumer Contracts Regulations 2013)

If you are a consumer resident in the UK, you have a statutory right to cancel your subscription within 14 days of purchase without giving a reason (“the cooling-off period”). However:

Waiver of cooling-off right. By completing your purchase and accessing the Nutriofia service immediately (including logging in, viewing your dashboard, or using any tracking or report feature), you expressly request that performance of the contract begins immediately. You acknowledge that you will lose your right to cancel under the Consumer Contracts Regulations 2013 once the service has begun. If you have not yet accessed the service, you may cancel within 14 days for a full refund by emailing hello@nutriofia.com.

Cancellation after the cooling-off period

After the cooling-off period (or once you have accessed the service), you can cancel your subscription at any time via your account settings. You have two options:

• Option A — Downgrade to free. Your subscription is cancelled at the end of your current billing period. You keep full paid access until then. Your food logs, profile, and history are retained on your free account. No refund is issued for the remaining billing period.
• Option B — Delete account. Your subscription is cancelled immediately and all your personal data (food logs, weight history, profile, and account) is permanently deleted. This is irreversible. No refund is issued for unused subscription time.

We recommend downloading your data (available from your export page) before choosing Option B.

Tip: If you are cancelling to avoid being charged for the next billing period, cancel at least a few days before your renewal date. Cancellations take effect immediately but payment processors can sometimes charge within hours of a renewal date.

Cancellation by us

We may suspend or terminate your account if you breach these Terms. In such cases we will generally give you reasonable notice unless the breach is severe (for example, fraud or illegal activity). If we terminate your account without cause, we will refund any prepaid subscription fees for the unused portion of your billing period.

8. Refunds

Except as required by law (including the statutory cooling-off right described above), subscription fees are non-refundable. If you cancel part-way through a billing period, you retain access until the period ends but no partial refund is issued. If you believe you are entitled to a refund for legal reasons, contact us at hello@nutriofia.com.

9. Your content and data

• Any food logs, weight entries, notes, or other data you enter into Nutriofia belong to you.
• By uploading or entering content, you grant us a limited, non-exclusive licence to store, process, and display it solely for the purpose of providing the service to you.
• We will not share your personal data with third parties except as described in our Privacy Policy.
• You can export your data or delete your account and all associated data instantly at any time via your account settings.

10. Our content and intellectual property

• All content on Nutriofia — including text, graphics, nutrient data, recipes, Knowledge Hub articles, code, and branding — is owned by or licensed to The Argarth Collective Ltd and is protected by intellectual property law.
• You may view and use our content for your own personal, non-commercial purposes only.
• You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

11. Availability

We aim to keep Nutriofia available 24/7 but we do not guarantee uninterrupted access. We may take the service offline for maintenance, updates, or for legal or security reasons. We will give reasonable advance notice where planned downtime is significant.

12. Data protection

We process your personal data in accordance with UK data protection law. For full details of how we collect, use, and protect your data — including your rights under UK GDPR — please see our Privacy Policy, which forms part of these Terms.

13. Limitation of liability

Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot lawfully be excluded or limited under the Consumer Rights Act 2015 or any other applicable legislation.

Subject to the above, and to the fullest extent permitted by law:

• We exclude all implied warranties, conditions, and representations not expressly set out in these Terms.
• We are not liable for any indirect, consequential, or economic loss (including loss of data, revenue, or profits) arising from your use of the service.
• Our total liability to you in connection with the service in any 12-month period will not exceed the amount you have paid us in subscription fees during that period.
• We are not responsible for any loss or damage arising from your reliance on nutrition information provided by Nutriofia in place of professional medical advice.

14. Third-party links and services

Nutriofia may contain links to third-party websites or use third-party services (such as Stripe for payment processing). We are not responsible for the content, privacy practices, or terms of any third-party site or service. Links do not imply endorsement.

15. Changes to these Terms

We may update these Terms from time to time. For minor changes, we will update the “Last updated” date and post the new version here. For significant changes that affect your rights or how the service works, we will give you at least 14 days’ notice by email. Continued use of the service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may cancel your subscription before the effective date.

16. Governing law and disputes

These Terms are governed by the laws of England and Wales. If a dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also have rights to bring proceedings in the courts of the country in which you live.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

18. Contact

Questions about these Terms? Contact us at hello@nutriofia.com.

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