Last updated: 11 September 2026
This Privacy Policy explains how Nutriofia (“we”, “us”, “our”) collects, uses, and protects your personal data. We are committed to complying with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Nutriofia is a product of The Argarth Collective Ltd, which is the data controller responsible for your personal data under this policy.
We collect only what is needed to provide the service. We do not collect your postal address, phone number, or any government-issued identification. The personal data we hold is limited to:
If you choose to use the Health Conditions feature, you may enter information about health conditions such as Type 1 or Type 2 diabetes, hypertension, cardiovascular disease, osteoporosis, kidney disease, iron deficiency anaemia, IBS, coeliac disease, or menopause. Under UK GDPR Article 9, this is classed as Special Category Data — a higher-protection category that requires your explicit consent before we may process it.
Nutriofia is a nutritional information tool, not a medical service. Entering a health condition does not constitute medical advice and does not replace the guidance of a qualified healthcare professional. Health condition data is used solely to filter and personalise the nutritional content shown to you — for example, adjusting which nutrients are highlighted in your reports and at what thresholds.
How consent works. You must tick the explicit consent box on the Health Conditions page before your selections can be saved. We record your consent — including the date and time it was given — in a dedicated consent log. No personalisation based on health conditions is applied to your reports unless a valid consent record exists. You may withdraw consent at any time by unticking the consent box and saving; your reports will immediately revert to standard personalisation. Your health condition data is retained securely in your account after withdrawal. If you wish it to be permanently deleted, contact us at privacy@nutriofia.com and we will action it promptly.
Health condition data is never shared with third parties and never used for advertising. Where it is included in research, it is anonymised and aggregated — no individual can be identified — before any research use takes place. Withdrawing personalisation consent does not affect anonymised research data already processed.
We will only send you emails that are necessary to operate your account (such as password resets and payment receipts) or that you have explicitly opted into. We do not send marketing emails. If you have enabled the daily log reminder in your profile, you will receive a gentle nudge on days when you have not logged food — you can turn this off at any time via your Profile settings. We will never add you to any mailing list without your active consent.
We do not sell your personal data. We share limited data only with the following trusted processors, under contracts requiring them to protect your data and act solely on our instructions:
We may disclose information if required by law or to protect our legal rights and the safety of our users.
Where data is processed outside the UK, we ensure appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to protect your information in line with UK GDPR requirements.
It’s your data. You control it — and you can delete it instantly, any time you choose.
We keep personal data only for as long as necessary. When you choose to end your paid subscription, you have two options:
Option A — Downgrade to free (data kept). Your paid subscription is cancelled at the end of your current billing period and your account moves to free membership. Your food logs, weight history, profile, and all history are retained so they are right where you left them if you return. No further payments are taken. Your data is kept under the ongoing free service relationship. You can request full deletion at any time by choosing Option B or by emailing us.
Option B — Delete account (data erased). Your subscription is cancelled immediately and all personal data is permanently deleted — food logs, weight history, supplement logs, profile, and account. This is irreversible. No refund is issued for unused subscription time. You can initiate this from your account settings, or by emailing hello@nutriofia.com and we will action it within 30 days.
Both options are available in your subscription settings. We recommend downloading your data before choosing Option B.
With your consent (via the Research Programme option in your profile), we may use anonymised and aggregated data — with all personal identifiers removed — for nutritional research and service improvement. This data cannot identify you. You can withdraw research consent at any time in your profile.
Under UK GDPR you have the right to:
To exercise any of these rights, contact us at privacy@nutriofia.com.
We use strictly necessary cookies only — to keep you signed in and maintain session security. We do not use advertising, tracking, or analytics cookies. See our Cookie Policy for full details.
We take appropriate technical and organisational measures to protect your personal data, including encrypted passwords, HTTPS-only access, and access controls. No online service can be 100% secure, but we work continuously to safeguard your information against unauthorised access, alteration, disclosure, or destruction.
Nutriofia is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has created an account, please contact us at hello@nutriofia.com and we will delete it promptly.
We may update this policy to reflect changes to our practices or for legal reasons. We will always post the updated version here with a new “Last updated” date. For significant changes we will notify active members by email.
For any questions about this policy or your data, contact us at privacy@nutriofia.com.
You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.